Privacy Policy
Frozen Dodo ("us", "we", or "our") operates the www.frozendodo.com website (the "service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.
We use your data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this policy.
Definitions
Personal Data - data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data - data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies - small pieces of data stored on a user’s device.
Data Controller - a person who, either alone or jointly or in common with other persons determines the purposes for which and the manner in which any personal data are, or will, be processed. For the purpose of this policy, we are a data controller of your data.
Data Processor (or service providers) - any person (other than an employee of the data controller) who processes the data on behalf of the data controller. We may use the services of various service providers in order to process your data more effectively.
Data Subject - any living individual who is the subject of personal data.
User - the individual using our service. The user corresponds to the data subject, who is the subject of personal data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: email address, first name and last name, phone number, address, post code, email address, phone number, payment information, cookies and usage data.
We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Usage Data
We may also collect information how the service is accessed and used. This usage data may include information such as your computer's internet protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies Data
We may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use includes session cookies, preference cookies and security cookies.
Publication Data
We may process information that you post for publication on our website or through our services. This may include reviews.
Enquiry Data
We may use information contained in any enquiry you submit to us regarding goods and/or services for the purposes of offering, marketing and selling relevant goods and services to you.
Correspondence Data
Information relating to any communication that you send to us may be processed for the purposes of communicating with you and record-keeping.
Use of Data
Frozen Dodo uses collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer support
- To gather analysis so that we can improve
- To monitor usage of our service
- To detect, prevent and address technical issues
- To provide you with news, offers and general information about our good, services and events
Retention of Data
Frozen Dodo will retain your personal data only for as long as is necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Frozen Dodo will also retain usage data for internal analysis. to strengthen our security or to improve the functionality of our service.
Transfer of Data
Your personal data, may be transferred to computers located outside of your county, country or governmental territory where the data protection laws may differ than those from your jurisdiction. If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there. Frozen Dodo will take reasonable steps to ensure that your data is treated securely and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure Of Data
Under certain circumstances, Frozen Dodo may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities, for example a court or a government agency.
Legal Requirements
Frozen Dodo may disclose your personal data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend our rights or property
- To prevent of investigate possible wrongdoing
- To protect the personal safety of our service users or the public
- To protect against legal liability
Security of Data
The security of your data is important to us, but no method of transmission over the internet, or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we do not guarantee its absolute security. We also do not and will not “sell” your information.
"Do Not Track" Signals
We do not support Do Not Track. This is a preference you can set in your web browser to inform websites that you do not want to be tracked.
Your Rights
Frozen Dodo will take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. You can update your personal data preferences or request the personal date we hold about you by emailing us: thefrozendodo@gmail.com. You have the right to retrieve the information we hold about you, rectify inaccuracies and request data deletion. We may ask you to verify your identity before responding to such requests.
Service Providers
We may employ third party companies and individuals to facilitate our service to provide the service on our behalf, to perform service-related services or to assist us in analysing how our service is used. This includes, but may not be limited to, our suppliers, Royal Mail, couriers and e-commerce platform. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party service providers to monitor and analyse the use of our service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on.
Behavioural Remarketing
Frozen Dodo may use remarketing services to advertise on third party websites to you after you visited our service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our service.
Payment
We use third-party services for payment processing. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard and American Express. The PayPal privacy policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full.
Children's Privacy
Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. We will take steps to remove that information from our servers.
Changes to this Privacy Policy
We may update our privacy policy from time to time by posting the new policy on this page. You are advised to review this privacy policy periodically for any changes.
If you have any questions about the information contained in this policy, please contact us: admin@frozendodo.com
Updated May 2022